Six-thirty in the morning. That is what my watch read. I was just a few steps onto the sprawling pool deck on our first morning in Cancun when I stopped dead in my tracks. The sun was barely throwing its first pink hues across the Caribbean Sea, and I had a fresh cup of coffee …
We see it in Facebook travel groups on a daily basis. Travelers return from their long-awaited vacations, open up their keyboards, and unleash a stream of complaints about their resort. The room was too small. The food was barely average. The service completely missed the mark, and the lines were endless. Then, they reveal the …











