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Cancun Hotels Promise Service Will Not Suffer During Low Season 

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Cancun’s low season has just begun, as the summer comes to a close, and the high season is still a few months away.   

Typically during this time, hospitality workers are given time off, as hotel occupancy rates drop considerably from around September to November.   

This year, though, there is still a staff shortage in the Mexican Caribbean.   

But Cancun hotels are promising that service will not suffer during the low season because they will be keeping their full staff working during this time.   

Hospitality Worker in a Cancun Hotel

Continuing Staff Shortages 

According to the president of the Hotel Association of Cancun, Puerto Morelos and Isla Mujeres, Eduardo Domínguez Ibarra, there is still a significant staff shortage in hotels.   

The current shortage is between around 5 -15 percent.   

This shortage is the main reason for hotels having to keep the staff that they do have on during the upcoming slower months.   

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Cancun’s Superior Hospitality  

Despite the shortage of staff members, Cancun and other Mexican Caribbean vacation destinations continue to be known for the superior level of hospitality that they provide.   

Mexican vacation destinations in general have long been known to provide a high level of service that visitors have come to expect and appreciate.   

This level of service is what Cancun has promised to maintain during the low season this year. 

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Current Hotel Occupancy In Cancun 

Hotel occupancy has dropped considerably already now that the summer season is over.   

While summer is not the busiest season in Cancun, the destination receives significantly more tourists than during the few months following.   

In Cancun and nearby Puerto Morelos, hotel occupancy rates are down to about 60 percent, whereas it’s a little higher in Isla Mujeres, at 70 percent, but this is still a 10 percent drop compared to the summer season.   

@nicolestraveldiary 📍Puerto Morelos Escape from the hotel zones and immerse yourself into a small fisherman town near Cancun, Quintana Roo. 🐠 🪸Home to the second largest barrier reef in the world! I recommend booking an excusion in the town center for snorkling to experience all of the beauty up close. This city has many restaurants with fresh locally caught seafood. As well as relaxing beaches, with a beautiful and clear ocean! Find many AI resorts in this area, we stayed at El Cid. Send this to someone you want to plan your next trip to Mexico with! 🇲🇽 #puertomorelos #quintanaroo #allinclusiveresort #cancun #tulum #holboxmexico #bestbeaches #worldtraveler #mexicovacation #travelideas #nontouristyplaces ♬ original sound – LOUD LUXURY

What Hotels Do During Low Season 

While hotels would undoubtedly rather maintain high occupancy rates even during the low season, they do take advantage of the time with fewer guests.   

Hospitality workers will still get to use vacation time during these months to get a break in before the busy winter and spring seasons.   

Also, hotels use this time to perform regular maintenance work and make upgrades and improvements as well.   

Tourists on a Beautiful Cancun Beach in the Hotel Zone

3 Great Reasons To Visit Cancun During Low Season  

Just because the next few months are considered to be Cancun’s low season doesn’t mean it’s a bad time to visit.   

In fact, there are three great reasons to visit Cancun during the low season: 

  1. You can often find better hotel rates. 
  1. There are fewer crowds at hotels, beaches, and attractions.  
  1. There’s more hotel availability, which may allow you to book something you normally couldn’t. 
Pristine Beach in Cancun, Mexico with Resorts in the Background

Staying In A Hotel Vs. A Luxury All-Inclusive 

When it comes to service and hospitality, nothing beats an all-inclusive resort, which is why they are the most popular option for Cancun tourists.   

At most of the luxury all-inclusive resorts, there is a staff member to handle basically every detail of your vacation at all times.   

From the butlers and concierges to the housekeepers and pool servers, there is constantly someone there to provide the superior service that the Mexican Caribbean is known for.   

Beautiful All-Inclusive in Cancun Mexico

The Cancun Hotel Industry 

The Cancun hotel industry currently employs more than 80,000 hospitality workers, all of whom will be continuously employed through the low season months.   

More candidates for hospitality positions are also being sought out to fill the void caused by the shortage.   

But despite the current shortage, Cancun tourists can still expect superior service during their upcoming vacations. 

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