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How To Pay The New Cancun Tourism Tax Required For All Visitors

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All international visitors to the state of Quintana Roo which includes Cancun, Playa Del Carmen and Tulum must pay a new tourist tax effective April 1, 2021. The new fee called Visitax will cost 224 pesos (USD $11) per visitor and must be paid before boarding your departure flight. Here is all the information regarding how to fill out the form, pay the tax online and the official website where payment can be made. Children 14 and under are not required to pay the visitor fee.

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How To Pay The Cancun Visitax Fee Online

  1. All international visitors to Cancun will be required to fill out an online form. The form requires the following information:
  • The date you will be departing Cancun
  • How many people are in your party
  • First and last name of each person in your party
  • Birthdate of each person in your party
  • Passport number
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2. Once visitors have filled out the form, they will be redirected to a secure payment page to complete the online payment which can be made by credit card.

3. Once payment is completed, travelers will be provided with a QR Code that will need to be presented to airport security before boarding their departure flight.


Alternative Payment Methods For Visitax

New electronic terminals are also being set up at the airport where travelers will be able to make a cash payment for the new visitor fee.

Director General of the state tax administration, Rodrigo Díaz stated that the new tax will is not difficult to pay for visitors. “It’s expected to be an agile and simple transaction that won’t complicate visitors’ stay,” Díaz said.


Who Does The New Tourism Tax Apply To?

The fee applies to the following people:

  • All international travelers visiting the Mexico state of Quintana Roo that are 15 years or older
  • Visitors from Belize will pay 10 percent less

Who Is Exempt From The Visitax Fee?

  • All national tourists
  • Children 14 and younger

Why Is There A New Visitor Fee?

The new tax is expected to create more jobs and attractions which will better serve tourists long into the future. The state of Quintana is home to the ultra-popular tourist destinations of Cancun, Playa Del Carmen, Cozumel and Tulum. Throughout the pandemic, Cancun has been the top destinations for Americans and one of the most popular in the world.

Governor Carlos Joaquín González has said that the fee will generate 600 million pesos (US $29.1 million) in 2021.


Where To Make The Visitax Payment Online

All online payments must be completed through the official government website of Quintana Roo.

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Wednesday 25th of January 2023

I payed the VISITAX but wrote the wrong departure date. Will that be a problem?


Friday 16th of February 2024

@Barbro, i did the same thing, did you have any problems?

Alison Presswell

Thursday 27th of January 2022

How far in advance can you purchase departure tax? Also checking immigration and health forms are issued on flight into Cancun? Thanks

Hello There

Thursday 1st of July 2021

We paid the fee, pain in the butt, we went thru they never asked for it or looked at it , other people in line never had it,they went right thru never checked


Tuesday 27th of July 2021

@Hello There, thanks for the note. Going 8/1 and wondered if this was legit.

Glenda Sabbagh

Sunday 2nd of May 2021

I am interested in learning about Cancun


Saturday 1st of May 2021

Can you get a hard copy instead of the qr code our phones don't work in mexico.

Trevor Kucheran

Tuesday 4th of May 2021

Yes you could print off a copy. If you pay it at the airport they also have terminals.