Skip to Content

New Cancun Tourist Ground Transport Option Revealed

Share The Article

Mueve-T, a new ground transport option in Cancun, is set to begin operating soon in the sunny destination after being granted the green light from transportation officials. 

a taxi on a public road in cancun

The Uber-like application is the latest addition to Cancun’s growing list of transportation options amid ongoing issues with the city’s taxi industry.

Reports of overcharging and scams continue to plague travelers. 

Starting April 1, travelers and residents will be able to download and use the new Mueve-T app to order rides, much like they would with other similar transportation options. 

small taxis waiting to pick up travelers in cancun

With travel to Cancun on the rise, here’s how this new application can help make getting around the sun-soaked destination easier than ever.

Authorities Grant Green Light To New Local Transportation App Amid Taxi Complaints 

This year, Cancun and the Mexican Caribbean are more accessible than ever before, thanks to a number of reforms to tackle the region’s corrupt and overpriced taxi market. 

tourists waiting for a taxi in cancun airport

This week, officials announced yet another major step forward in improving traveler mobility with the launching of a home-grown app called Mueve-T.

The app was formally given the green light to operate across a number of Mexican Caribbean cities by Quintana Roo’s regional transportation agency.

The newly-established company is now in the process of recruiting more drivers ahead of its planned April 1 launch.

Unlike Uber, which sets fixed prices based on distance and the quality of the ordered vehicle, Mueve-T will allow users to negotiate a price before getting on board their ride. 

Taxi Parked on a Street in Cancun, Mexico

According to Juan Durán, Mueve-T’s head of sales, the company is ready to begin operating as of April this year and has already purchased a significant number of vehicles. 

Mueve-T has big plans in store for the Mexican Caribbean; while legally allowed to operate across the state of Quintana Roo, the ride-hailing app will initially work only in Cancun, where demand for such services is currently the greatest. 

uber driver using GPS system

Cancun travelers currently largely rely on expensive taxis and private transfers, especially in and around Cancun International Airport.

And while taxis are a ubiquitous sight across the booming hotspot, they suffer from an extremely poor reputation among travelers, who regularly complain about overcharging, unsafe driving, and even more serious forms of crime.

According to Mr. Durán, Mueve-T will become available to travelers in Playa del Carmen, Tulum, and even as far south as Chetumal later on this year, providing travelers with a safer and more reliable choice when it comes to booking transportation. 

ADO bus service in PLaya Del Carmen

The company is also planning to launch physical customer support offices where travelers can issue complaints, seek refunds, and book rides. 

Mueve-T currently has a fleet of more than 500 vehicles and a similar number of drivers, with plans to increase that number substantially in the future. 

This Is How Transportation Will Change In Cancun This Year

2024 is a watershed moment for Cancun and the wider Mexican Caribbean, with a host of reforms to the local transportation network that will make getting around easier than ever.

Maya Train station and railway under construction

First and foremost, the launching of the Maya Train railway system this summer will provide a modern and fast means to reach hotspots like Playa del Carmen and Tulum from Cancun.

The railway system’s 5th Section North is already operating as officials carry out work to launch the remaining sections of the 1,500-kilometer-long system later this summer.

In the meantime, Cancun’s law enforcement is stepping up measures to crack down on law-breaking taxi drivers, issuing more fines and even revoking licenses.

Plan Your Next Cancun Vacation:

Traveler Alert: Don’t Forget Travel Insurance For Your Next Trip!

Choose From Thousands of Cancun and Riviera Maya Hotels, Resorts and Hostels with Free Cancellation On Most Properties

↓ Join the community ↓

The Cancun Sun Community FB group has all the latest travel news, conversations and tourism Q&A’s for the Mexican Caribbean


Subscribe to our Latest Posts

Enter your email address to subscribe to The Cancun Sun’s latest breaking news affecting travelers, straight to your inbox.