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Passenger At Cancun Airport Causes Scene After Being Denied Entry

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A video recently surfaced on Twitter of a man destroying property at the immigration office that’s located in Terminal 2 of Cancun International Airport. Much discussion ensued on social media over the issue after the video was posted.

According to the report, the outburst happened after the man was allegedly denied entry into Mexico during his second interview with immigration to enter the country. This was confirmed by Mexico’s National Institute of Migration (INM) of the Ministry of the Interior in the local news report.

In the video, the man is seen breaking the glass windows of the airport’s immigration office, and proceeds to leave the vicinity with a piece of glass in his hand, saying to the officials “give me my passport.”

There were other persons in the room with the man, and they all quickly fled the area as the situation escalated. The only people interacting with the man were the immigration officials, but they kept a safe distance as there was a large piece of glass in his hand.

travelers with wheelie suitcases going through Cancun Airport on a busy day

At first, the date of the incident was unknown, but the most recent report in local news has stated that the event occurred on December 23rd, 2022. The video that was posted in the original article as a Twitter embed has already passed 36 million views so far

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cancun airport sign

Tourist Involved In Incident Was Denied Entry Into Mexico

The report directly stated that, “The events were recorded on December 23, 2022, when the man arrived at the INM’s second review area at the air facilities, to explain the reasons that prevented his entry into national territory, but he responded with an inappropriate attitude and on repeated occasions. He hit the glass of the room until it broke.”

Busy Cancun Airport Terminal

Once he left the immigration room area, the man ran with the large piece of glass still in his hand in an attempt to flee the airport. However, the federal immigration agents on duty at the time with the help of the National Guard, were able to safely take away the glass from the man’s grip and no one was injured from the incident.

It was also confirmed that the airport authorities “in strict adherence to the law and human rights” the Jamaican national was brought back the following day on December 24th to Panama, with the assistance of two federal immigration agents. A report in a local Jamaican online newspaper has stated that the man traveled back to his hometown in Jamaica on December 25th.

tourists and passengers waiting outside with their luggage at Cancun International airport during the day

Tourists Not Affected By Incident

It should be said that other than the few tourists in the immigration room at the same time as the man, most travelers went about their business undisturbed by the December 23rd incident.

Most of the chaos happened in the immigration office area and away from the traveler hustle and bustle, so most things went on as normal and it was mostly business as usual for travelers at the Cancun Airport that day. 

Outside the main entrance of terminal 4 departures, Cancun International Airport. Cancun, Mexico.

After some searching online including the major social media platforms, there appears to be only a few videos taken of the incident. As it’s not uncommon nowadays for a number of videos to quickly circulate following a chaotic event where onlookers can easily take out their smartphone and hit record, the lack of numerous videos around this incident likely means that there weren’t many people affected at the Cancun Airport that particular day.

traveler walking in the terminal at Cancun International Airport.

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Tuesday 10th of January 2023

He is lucky he was not shot when he branded the piece of glass as a weapon. I’m surprised he was not arrested & imprisoned for the damage he caused to the airport. I’m not sure why people think they can cause havoc & expect to have his way. They need to know how to win friends & influence people. My mom used to say. “You catch more flies with honey than with vinagre.

Fred munguia

Sunday 8th of January 2023

Security needs to be present and ready to handle the situation immediately, before it gets out of control.

Ron Hunt

Sunday 8th of January 2023

Why wasn’t he arrested and put in jail?


Sunday 8th of January 2023

He could have come to the US,this administration lets everyone in,🥴and, surprise surprise, Washington DC has the highest rate of human trafficking in the country. At least that guy made it back home.


Tuesday 10th of January 2023

@Sharon, So sorry you feel the need to spread misinformation about the USA in a Mexican newspaper. Mexico has a huge population of human beings who are waiting to be interviewed for admission into the USA. We know that by “this administration” you are speaking about the administration of YOUR country, not Mexico, but it does sound a little insulting to the current Mexican administration. Why not save your hate for your own side of the border?


Tuesday 10th of January 2023

@Sharon, Quiet Karen. Your craziness is showing.


Monday 9th of January 2023

@Sharon, not everything is about your country's politics. Broaden your perspective.