Two tourists were detained at a military checkpoint on the Tulum-Playa del Carmen highway. Neither of the two were able to provide evidence that they were staying in the country legally. Once that was established, the two were taken aboard a van belonging to the national immigration institute, and driven to Cancun where they are …
Long lines particularly at immigration at the Cancun airport seem to be a thing of the past. At the end of April it was announced that digital kiosks were going to be finally set in motion to be able to allow tourists to enter the country in a more efficient manner. With the announcement though, …
Digital immigration machines had been set up at the Cancun airport for the better part of four years, however, the machines were actually never in use throughout that time period. It turns out that there was actually a law in place that essentially prohibited immigration checkpoints to be run digitally. They had to be staffed …
Sad Case Has Drawn Public Attention As Immigration Services Intervene A sad case involving an American family has emerged over the past week as a mother seemingly abandoned her teenage daughters in Cancun. The news came to light after the two girls turned themselves into immigration services. According to reports, the two girls had moved …
The issue about lines at immigration getting ridiculously long has been addressed by Mexican immigration authorities. Folks have been reporting spending north of 2 hours in line at immigration at the Cancun airport. A phenomenon that has gone on now for weeks on end. Perhaps the most concerning fact is that this was an issue …
Pressure Placed On Local Industry To Ensure Cancun Experience Is Exemplary Cancun and Quintana Roo are set to face an increase in competition as popular Caribbean destinations begin removing their COVID restrictions. The news could prompt tough decisions from potential tourists to the region. Some of the most notable countries that are dropping regulations are …
New Agents Are Assigned In Response To Tourists’ Frustration In The Airport Fifty new immigration agents have been assigned to Cancun International Airport to help combat increasingly high wait times. The new agents arrived on Thursday morning. Recent weeks have seen terrible wait times for arrivals in Cancun. Passengers arriving at busier periods have experienced …
Over the weekend, we reported that tourists faced over 90 minute wait times at the Cancun airport. An incident that not only caused some distress, but quite a few missed flights. All of this over the fact that immigration services at the Cancun international airport seems to be understaffed. This is not the first time …
Immigration Process Still Slow Despite Additional Agents Added Last Year Tourists arriving at the Cancun International Airport are facing increased wait times as they move through the entry process in immigration. The experiences are coming despite the addition of many new immigration agents last year. Visitors this week were documenting their experiences on social media, …
Mexico’s immigration officials announced that after deploying a total of 100 immigration officers to Cancun, international travelers arriving in the resort city will clear immigration in 2 minutes or less. The National Immigration Institute (INM) said in a statement that “The INM is working to maintain and offer rapid service, with quality and warmth.”