Cancun officials will launch a new training program for immigration officials at Cancun International Airport as the city soars in popularity. The new initiative aims to improve customer service levels at the airport following dozens of reports of rude immigration personnel, giving travelers a lackluster first impression of the sun-soaked destination. In 2023, Cancun International …
Service
Hotel owners are starting to get a little nervous with the start of the busy Spring travel season right around the corner. They are starting to plan worker coverage schedules ahead of the large increase of international travelers to the region and finding they are a little short. While this seems to happen around this …
Travelers will soon receive even greater service in Tulum after it was announced a huge investment is being made to up-skill the service knowledge and offerings from local Tulum businesses. The destination already offers fantastic service, although at a reasonably manageable scale. But, two huge new projects are set to change the vacation landscape of …
Blue Diamond Resorts has announced that it will launch a brand new exclusive butler service in its Cancun and Mexican Caribbean properties this fall to help create a more personalized experience for discerning travelers. Since its launching in 2011, Blue Diamond Resorts has become one of the fastest-growing resort chains in the Mexican Caribbean, operating a handful …
Cancun has long been a favored destination for travelers seeking sun-soaked beaches, crystal-clear waters, and a taste of Mexican hospitality. However, recent months saw the destination struggle with staff shortages, an issue that, if not brought under control, could affect the quality of service experienced by visitors. Fortunately, the tides have turned, and Cancun is …
The Riviera Maya doesn’t come up short in terms of luxury accommodation, whether in the many beachfront resorts that line the hotel zone or the huge number of Airbnb rentals dotted throughout the states of Quintana Roo and Yucatan. With that being said, the royal standards offered by Maya Luxe villas make even the most …