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Tulum Travelers To Receive Enhanced Service Thanks To These New Projects

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Travelers will soon receive even greater service in Tulum after it was announced a huge investment is being made to up-skill the service knowledge and offerings from local Tulum businesses.

The destination already offers fantastic service, although at a reasonably manageable scale.

Aerial view of a beach in Tulum

But, two huge new projects are set to change the vacation landscape of the Mexican Caribbean forever, and the government, as well as the tourism industry, knows that more needs to be done to meet traveler’s needs.

Present Vs. Future

As mentioned before, Tulum is no slouch when it comes to service. The many stunning boutique hotels offer great levels of luxury, and the staff is well-trained.

With that being said, the supporting tourist businesses, such as the taquerias, cantinas, bars, and restaurants, have a more rustic approach to customer service.

That doesn’t mean travelers are met with negative attitudes, simply that the approach to customer satisfaction and service isn’t up to par with the likes of Cancun and Playa del Carmen.

And that’s why extra training and education of local businesses is such a fantastic initiative. It shows a dedication to the success of Tulum as a destination and also a respect for all future visitors and their vacation needs.

With this approach, the future of Tulum is Mexico’s latest powerhouse destination.

Tulum beach with swimmers enjoying the sea

A Huge Shift

Any traveler who has been keeping up with the travel news in the Mexican Caribbean over the past few months will have seen numerous mentions of the Tren Maya (Mayan train network) and the new Tulum International Airport.

Maya Train route map displaying main stops

Tren Maya

This is one of the most significant infrastructure projects in recent Mexican history and one that will open up a whole new world for travelers.

Once operational, the journey from Cancun International Airport to Tulum will be as quick as the transfer from the airport to the Cancun hotel zone.

But it isn’t just going to make airport transfers speedier; it also opens up the whole state of Quintana Roo to travelers eager to explore this stunning state.

Maya Train Cars on a Track in Mexico
Twitter: @MaraLezama

Quintana Roo is culturally very rich, and while Chichen Itza is the most famous Maya ruins, it is just a tiny snapshot of the huge number of significant Mayan settlements for travelers to experience.

Coba, Tulum ruins, Chichen Itza, as well as other lesser-known Maya ruins, will all soon be as easy to visit and appreciate as Isla Mujeres is from Cancun.

The first stretch of the train network is expected to go into service as early as December 2023. It will seriously expand the convenience of a vacation to Tulum as well as the whole of the Mexican Caribbean.

A Mayan temple in Tulum and smaller ruins

Tulum International Airport

It’s not often a destination receives two huge new infrastructure additions at the same time, but Tulum is getting just that.

The new Tulum International Airport is a sign of just how popular and sought-after the destination has become, a far cry from its sleepy fishing village roots.

Plane Flying Over Water Right Before Landing

With flights from the U.S. already being announced from Atlanta, Fort Lauderdale, and Orlando, with many more expected, the tourism industry is holding its breath at the dramatic change that is coming.

In the past, Tulum has always had a more bohemian vibe, in the past decade that has grown into a festival/party atmosphere, while still retaining a relaxed face while the sun is up.

Additionally, the destination has become a firm favorite for travelers from the U.S. and Canada to build and retire to. A route about to become even easier once direct flights go into service.

Airplane over Cancun

The Whole Region Wins

While Tulum is no doubt going to be the big winner with these two huge new transport additions, the whole of the Mexican Caribbean will be lifted by this.

Cancun and Playa del Carmen have partially built their popularity on the back of fantastic connectivity, but their location in the northern portion of the state has made it difficult for other areas to feed off their success.

But again, the biggest winners will be travelers themselves. Just a short journey south of Tulum are beautiful destinations like Bacalar, Xpu-Ha, and Mahahual, as well as a near-endless coastline of pristine and paradise-like beaches.

From 2024, a vacation to Tulum and the Mexican Caribbean will change forever.

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Monday 6th of November 2023

The train Maya is an ecological disaster and I predict an economic failure. The Tulum airport will come also at the expense of ecology at the site. People and government are killing the chicken of golden eggs. That's what they did with Cancun and then with Playa del Carmen. The virus of civilization spreads like the worst desease.