Skip to Content

The Cancun Visitor Tax Is Still Mandatory For All Travelers

Share The Article

Last Updated

The Often Forgotten Tax Is Still Mandatory, And There Are More Ways To Pay It Than Before

We reported recently that travelers from the United States can now enter Mexico via Cancun International Airport and enjoy a six-month stay with no strings attached. While travelers have been taking advantage of this and believe they have no other obligations, many are unaware of the mandatory tourist tax for the region.

It’s a relatively new addition to the tourist system in Quintana Roo. It was originally brought in back in April 2021 and required all tourists over the age of four entering the state to pay a tax of 241 pesos ($12 USD) before going on to enjoy their vacation.

As with most tourist taxes around the world, the fee is designed to help bring much-needed funding for tourist infrastructure and other important aspects of the state’s operational costs. Unfortunately, the roll-out wasn’t well publicized, and its implementation hasn’t made it the easiest thing to do. Because of this, many visitors are unaware of their duty to pay it or even actively choose not to do so.

How Can You Pay It?

tourists at checkin

Until recently, the only way to pay the tax was by using the online portal. Ideally, before a tourist leaves their home country, they would use the official website and make the payment. A receipt would be issued confirming payment, and the visitor would provide this to any immigration officials at entry.

The website itself is called VistaX and the URL string is https://www.visitax.gob.mx. It’s important to check the URL itself when paying the tax. There are several other websites that may pretend to be the official portal or set up the image of an agency that will pay the fee for you. 

tourists in cancun airport

If they are legitimate, they will probably charge a fee. This is unnecessary, as the payment is simple, and they are taking advantage. If they are not legitimate, you are simply paying money to a stranger and not the Mexican Government. If the URL looks different from the one above, do not use it.

Now, however, it’s not necessary to pay online. While it can be easier and quicker to get it out of the way before traveling, Cancun Airport now has VistaX pay stations. Tourists can use these to pay on arrival in Cancun and do so safely in the knowledge their money is going to the place it is supposed to be.

The terminals currently offering the service at the Cancun International Airport are terminals 2 and 4.

There are likely to be more of these stations built in the near future. No information has become available as to how crowded these machines get or how much they can slow down the immigration process.

Do you really have to pay it?

terminal 4 at cancun airport

The short answer is yes, you are supposed to pay it. While the implementation of the program hasn’t been hugely effective, it doesn’t change the simple fact that tourists are required to make the contribution.

There have not been any reports of tourists being punished for avoiding the tax, and many tourists claim they have never been questioned on whether they have or not. But with the new methods being implemented in the coming months, it is possible (and likely) that airport officials may become stricter in their enforcement.

cancun welcome sign

It is a comparatively small amount of money to pay on a vacation, even with a larger family, and it helps the local tourist industry to improve and transform into an even better destination for visitors.

What Do You Need for Payment?

cancun departures area

The required information is extremely simple and should only take a few moments to complete. Groups, with families, in particular, can include everyone in one payment process to make it even smoother.

The responsible party will require the following information:

  • The full names of every person in the group
  • The number of people in the group
  • The birthdate of everyone in the group
  • The passport number of everyone in the group
  • The group’s date of entry and departure

The process and information required should be the same regardless of whether it is done online or on arrival.

Plan Your Next Cancun Vacation:

Choose From Thousands of Cancun and Riviera Maya Hotels, Resorts and Hostels with Free Cancellation On Most Properties

Book Travel Insurance That Covers Covid-19

Book Affordable Direct Flights To Cancun International Airport


↓ Join the community ↓

The Cancun Sun Community FB group has all the latest travel news, conversations and tourism Q&A’s for the Mexican Caribbean

the-cancun-Sun-facebook-group

Subscribe to our Latest Posts

Enter your email address to subscribe to The Cancun Sun’s latest breaking news affecting travelers, straight to your inbox.


Dennis

Sunday 18th of September 2022

The last time we were there which was this year we asked about it and were told not to worry about it because it was a contribution.

Betty

Sunday 18th of September 2022

I just returned from Cancun and wasn't aware of this until I was on the up escalator going to security checkpoint. Someone was trying to solely pass flyers to the hundreds of people departing. I didn't even read it until I was at the gate. They're going to need to find a morr effective way to enforce and collect because I bet no one who didn't already do this before arriving at the airport pays this.