A judge announced in January that Uber could legally operate in Cancun without the same licenses and permits that taxi drivers must have.
Since then, it has been a long road with no destination in sight for Uber drivers in the tourist destination.
Taxi drivers have organized blockades, threatened Uber drivers, and even attacked Uber vehicles, sometimes with tourists aboard.
So, although Uber is technically able to operate legally, there are 4 things you might want to consider before taking an Uber in Cancun right now. But first, it will be helpful to understand a bit of background around why thins have ended up where they are:
Uber In Cancun In The Beginning
Uber has been trying to get into the transportation game in Cancun since 2016.
Uber drivers served more than 300,000 people in the area between 2016 and 2017.
During that year, though, drivers for the company faced so much opposition that they stopped offering services in Cancun.
@fayeluvsyou #news #omg #fyp #fayeluvsyou #cancun #vacation #uber #viral ♬ original sound – Faye-News-Gossip
Uber In Cancun In Recent Years
It wasn’t until 2019 that the company filed an Amparo seeking protection from the law.
The company began operations in the city again when it was ruled that it was a private company and did not have to meet the same requirements as taxi drivers.
Then in January of 2023, the Amparo was approved, giving the company the legal okay to continue operating.
But consider the following things before deciding if an Uber in Cancun is the right choice for you:
@lakers8247 ##screammovie #cancun #ubercancun #zonahoteleracancunmexico ♬ sonido original – DEXTER TV
1) Ubers Have Been Attacked, But No Tourists Have Been Seriously Injured
You have probably heard stories in the news about taxi drivers attacking Uber vehicles and/or drivers.
You may have even heard the warning from the U.S. State Department about the situation.
But despite the fact that some of these stories are true, there have been no reported serious injuries of tourists resulting from these attacks.
There have, however, been some serious delays in getting around caused by taxi drivers that have affected tourists.
@ceci_solis1 Quienes son ellos, solamente #taxistas #acosanso a #Uber y #Turistas cuestionandolos verguenza #cancun ♬ sonido original – #CeciSolis
2) Ubers Cannot Legally Pick You Up From The Airport
Although Uber can technically legally operate in Cancun, drivers still cannot legally operate at Cancun International Airport.
This means you cannot be picked up at the airport, but, and this is where it gets a little tricky, they can drop you off at the airport.
Many Uber drivers will still avoid the airport either way, though, because they don’t want to deal with the animosity from taxi drivers.
@letkimspeak I highly recommend booking Cancun Shuttle for transportation services, very very reasonable and great service! #cancunmexico #cancuntraveltips #cancunairporttransportation ♬ Big Mood – Y2
3) There Could Be A Taxi Blockade
There have already been a couple of blockades organized by taxi drivers this year, so the possibility you’ll face one while visiting is there.
The best thing to do if you’re in a vehicle that can’t pass due to a blockade is to avoid any confrontation and wait for authorities to arrive.
If you’re close enough to your destination that you can get out and walk you can, but be careful and don’t get involved in the conflict.
If the blockade is going to cause you to miss your flight, contact the airline immediately.
@livvvraeee I tried to get a taxi but they “weren’t going that way” so waited and waited at the hotel and finally called Uber…. (Sorry to my Uber driver who is still stuck in the mess)…. There was a pilot stuck who was supposed to be flying to San Francisco too, he’s probably still stuck as well.. #uber #taximafia #taxi #mexico #travel #vacation #boycotttaxisinmexico #cancun #missedflights #hotday #notcool ♬ original sound – Liv
4) There Are Alternatives To Uber
Fortunately, if you have decided to simply avoid Ubers and taxis altogether, there are other options.
Shuttles and buses are available and are generally your least expensive option.
Another option is private transportation, and while it may be a bit pricier, it’s more comfortable, it’s safer, and you can book it in advance and have your driver waiting at your pick-up location.
Private transportation to and from the airport in a luxury vehicle like an Escalade will run you around $150 one way.
A private shuttle will cost between about $40-$50.
@danstravelguide Disputes between local taxi drivers and ride hailing apps like Uber have caused tension in the resort coast of Cancun. A new court order stated that ride hailong apps do not need to obtain a transportation license while taxi drivers still do. This has led to attacks and violence. Be aware of the situation if you have plans to visit! #cancun #mexico #travelmexico #travelnews #travelguide #cancunvacation #traveltok ♬ Suspense, horror, piano and music box – takaya
To Uber Or Not To Uber
The decision is completely up to you, but plenty of Cancun tourists have used Uber without incident.
If you do decide to use Uber, set your pickup location away from taxi waiting areas, and if possible, sit in the front seat so you don’t look like you’re in a rideshare.
And if you don’t want to use Uber, there are other options for you.
Plan Your Next Cancun Vacation:
Traveler Alert: Don’t Forget Travel Insurance For Your Next Trip!
Choose From Thousands of Cancun and Riviera Maya Hotels, Resorts and Hostels with Free Cancellation On Most Properties
↓ Join the community ↓
The Cancun Sun Community FB group has all the latest travel news, conversations and tourism Q&A’s for the Mexican Caribbean
Subscribe to our Latest Posts
Enter your email address to subscribe to The Cancun Sun’s latest breaking news affecting travelers, straight to your inbox.