Dropping thousands of dollars on a 5-star Cancun vacation should guarantee a flawless, luxurious week in paradise. But if you spend a few minutes scrolling through recent reviews of the top-rated resorts in the Mexican Caribbean, you will quickly notice a pattern. Even the most expensive, highly-rated properties suffer from the exact same frustrating issues. …
Complaints
Last December, the Federal Consumer Protector’s Office reopened their complaint office in Cancun International Airport to respond to tourist issues related to the operations of the airport and the airlines transporting passengers. Since its opening almost four months ago, the complaint office recently confirmed that they have received more than 1,300 complaints from travelers using …