New Premium Booking Option Soon To Be Available At All Hilton All-Inclusives
Hotel giant Hilton has unveiled its newest room category at one of its Tulum destinations, highlighting the value the brand places in the Mexican Riviera. The new room category will be rolled out across all-inclusives across the world.
The new booking category, “Enclave,” is a premium option for customers seeking a quieter, more personal, and luxurious experience than the already high-end hotel offers. The concept isn’t just a room upgrade. It’s an experience that provides those who select it with private amenities unavailable to regular customers.
The rooms themselves are more spacious than regular rooms, with most providing better views and preferred room layouts. Customers will also have more flexibility in choosing the room they wish to use. The Enclave rooms are all located in the hotel’s Casa 1 area, which will be inaccessible to other customers.
Guests will be provided with a personal concierge to help make the stay as simple as possible, as well as a free amenity and gift on arrival. Some reports have suggested the gift is a Hilton beach bag, but the amenity is currently unclear at this point. The rooms will also be equipped with premium wifi, an upgraded minibar, an “elevated coffee brewing area,” robes and slippers, and even a nightly turndown service.
As well as this, guests will have access to the Enclave lounge. According to the Tulum Hilton’s webpage, the spacious lounge is a mix of bar, restaurant, and general relaxing space. The images of the lounge make it appear large and welcoming, like an enhanced version of the executive lounges many Hilton properties have. It also appears that check-in takes place privately in this area, making it the central hub for the experience.
One of the highlights of the category is the exclusive pool and beach area. This section of the resort will only be available to Enclave guests, so don’t expect too many screaming children or fighting for sun-lounger space. Restaurant reservations should be much easier too. Enclave guests are given priority for all of the onsite dining options. They’ll even be able to enjoy a separate wellness and fitness center.
The Enclave experience, if run as well as it suggests, will almost be like a separate hotel from the main establishment. Those partaking in the program could go an entire day without seeing a non-Enclave guest if they so wished, making it the ultimate option for privacy.
Of course, for such a private experience, you have to pay for it. A typical King Bed Ocean View room at the Tulum Riviera Maya All-Inclusive Resort runs at around $430 a night. For an Enclave King Bed Ocean view experience, it costs $697.
Each room style has an Enclave alternative. The most expensive regular room runs around $931. The most expensive Enclave is about $1122 for the same room. It’s unclear but assumed that the Presidential and Governor’s suites both have access to Enclave or their own privatized service. These rooms are both worth thousands a night.
Multiple reports suggest this feature will be rolled out across every Hilton All-Inclusive Resorts in the future, although a timeline on this is unclear. The Tulum Riviera Maya All_Inclusive Resort only opened earlier this year, and the Enclave system was likely included in designs for the property. Others will most likely take time to rearrange to accommodate it.
The Tulum All-Inclusive is one of many Hilton properties that have sprung up in the past two years, with many more on the way. Hilton, as a brand, has spent millions in investments in Quintana Roo, including the sister all-inclusive property in Cancun, a Conrad, a new Waldorf Astoria, and even the first hotel to be located in the Cancun International Airport.
As Cancun and the rest of Quintana Roo’s popularity continues to soar, expect to see even more from Hilton.
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