The new Maya Train service has created quite a bit of excitement for travelers to Cancun and other tourist destinations in Quintana Roo and the Yucatan.
However, that excitement often quickly disappears once they try to use the online ticketing service.
There have been several complaints about the online ticketing platform, including from comments left by Cancun Sun readers.
Because of this, Maya Train officials are actively promoting the ability to purchase tickets in-person instead.
In-Person Ticket Stations
Maya Train officials are letting travelers looking to ride the rails know that there are options available if tourists would prefer to buy their tickets at a train station instead of online. However, there is a small issue.
Tickets are only sold in-person at 14 of the total 23 train stations that currently make up the Maya Train network. However, not all stations are currently operational.
For the other nine stations, online is the only option available to purchase tickets.
Also, in order for students, seniors, and those with disabilities to receive a discount, those tickets must be purchased in person.
For most tourists, the train stations most likely to be encountered with in-person ticket sales include Cancun, Valladolid, Merida Teya, and Palenque.
However, the other stations with in-person ticket sales include San Francisco de Campeche, Tenabo, Hecelchakan, Calkini, Maxcanu, Tixkokob, Izamal, Escárcega, Carrillo Puerto/Champoton and Edzna.
What is the Maya Train?
The Maya Train is a new transportation option available for tourists and locals to easily get around Quintana Roo and the Yucatan.
For now, only the northern route of the Maya Train is active for tourists with transportation options primarily between the tourist hubs of Cancun and Merida.
The train makes it an easy way for vacationers to get between the two towns as an alternative to flying, driving or taking a long bus ride to explore the area.
The Maya Train also makes two stops at popular tourist destinations in between the two major cities.
Train Stop: Valladolid
The popular tourist town of Valladolid is part of the current Maya Train route and is even a station that sells in-person tickets.
While many travel to Valladolid for its access to the nearby amazing Mayan site of Chichén Itzá, it is also a great place to visit for some popular cenotes to explore.
In fact, travelers may want to bring their swimsuits on the Maya Train and enjoy the sinkhole pool and stalactites in Cenote Zací. For a more exotic adventure, travelers can enjoy the famous underground cenotes of Samulá and X’Kekén.
Train Stop: Palenque
Looking for an Indiana Jones style adventure? Then the train stop at Palenque is your place, and yes, it also sells in-person tickets.
The ancient Mayan site near Palenque is a UNESCO recognized sanctuary site of the pre-Colombian Mayans. In Chiapas, it was used around 1500 years ago and features several well-preserved buildings to view and explore.
It’s easy to spend an entire day wandering around the ruins and better understanding the history and traditions of the history Mexican Caribbean.
Tips For Travelers
For travelers that don’t want to use an online ticketing system to enjoy some of the exciting day trips and longer around the Mexican Caribbean, there are 14 different train stations that feature in-person ticketing options.
The convenience of in-person tickets for tourists is available at the main two stops along the current route – Cancun and the Teya station in Merida. That’s where most tourists are likely to encounter train stations with in-person ticketing options.
However, there are many other places to explore along the route that offer in-person ticket options. Two of the train stations with in-person ticketing not to be missed by travelers include the stops of Valladolid and Palenque. Both have amazing Mayan ruins to explore nearby and other scenic places to learn more about nature, history and culture in the Mexican Caribbean.
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